The seven signs
- Slow cranking. The engine turns over sluggishly, especially on a cold morning.
- Dim lights at start-up. Headlights or dash lights dim noticeably while the starter runs.
- A warning light. A battery or charging-system light on the dash.
- Electrical glitches. Power windows, radio or clock acting up.
- Clicking when you turn the key. Often a sign there isn’t enough power to turn the starter.
- Corrosion on the terminals. White or blue-green buildup around the posts.
- You’ve needed a jump. Once can be bad luck; twice is a pattern.
Battery or something else?
Some of these symptoms can also come from the alternator or the starter. That’s why testing matters: replacing a good battery doesn’t fix a charging problem.
Free battery testing
Battery testing is one of Neal’s Garage’s free services. We use testing equipment to check whether your battery holds enough charge to start the engine reliably and power everything else. If the result points elsewhere, we’ll look at the starter and alternator — electrical work is part of our everyday car repairs.
When batteries fail
Cold snaps and summer heat are both hard on batteries. Before winter, see Winter car care in the Triangle; before a long drive, run through our road trip checklist.
If it’s already dead
If the car won’t start, our towing partners can bring it to us 24/7 — see what to do if your car breaks down.
Call 919-286-1167 or schedule an appointment — we’re open Monday to Friday, 8:00 AM to 5:30 PM at 1907 West Markham Avenue, right off Ninth Street.
Frequently asked questions
Does Neal’s Garage test car batteries for free?
Yes. Battery testing is one of Neal’s Garage’s free services, along with wheel alignment testing, tire inspection and brake inspection.
Can a bad alternator look like a bad battery?
Yes. Slow cranking, dim lights and warning lights can come from the charging system too, which is why testing before replacing makes sense.
