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Testimonials

Customer Reviews & Testimonials

Generations of Durham drivers have trusted Neal’s Garage with their cars. Here’s what some of them say — in their own words — about our honesty, our turnaround and the way we treat people.

Neal’s Garage service bays lit up at night on West Markham Avenue in Durham, NC

From our customers

“I have had excellent experiences at Neal’s Garage. I have taken both my Honda’s to them and I always received great car and customer service. Thanks Neal’s!!” — DeBram from Durham
“I still say that Neal’s Garage is the place to go for all your vehicle service needs. They really know how to treat their customer’s and most of all treat you vehicle. So if you’re looking for great service and very nice people, come on down to Neal’s Garage!!!” — Kimf from Durham
Cars in the tune-up and inspection bays at Neal’s Garage in Durham, NC
The tune-up and inspection bays.
“Everyone there is so very kind and I appreciate that they always give me an honest assessment of my car situation.” — anonymous
“Wonderful service yesterday 4/5/12 — dropped car off at 7:45am to have a new set of tires put on and to have the car aligned. Called me to double check about the alignment. My car was ready for pick up before 3:00pm. Love my Duke discount too :)” — candicec from Carrboro

What Durham drivers say

Real Google reviews from our customers. Read more testimonials.

  • “I cannot express enough how grateful I am for the outstanding service I received from Neal’s Garage during a recent emergency with my BMW. I was traveling through the area after Durham’s ‘Big Storm’ hit, and most of the city was without power. My vehicle encountered an issue that needed immediate attention. Despite their busy schedule, Neal’s Garage managed to squeeze me in and provide top-notch service that went above and beyond my expectations.”

    Hanno Ekdahl · Google review

  • “Honest,trustworthy, and expert at their craft. Amazing customer service. I brought my car in, and they diagnosed everything perfectly, but it was something that I needed to get done at the dealership.”

    Brontavious Railey · Google review

  • “I have taken a couple of my cars to Neals Garage over the years. They are very nice, honest, and provide great service. Always take the time to explain the problem and suggest the most important fixes vs. what maybe can wait until next time. They complete service in a timely manner and it hasn’t ever taken more than a day or two to fit me into the schedule. I highly recommend. I will continue to take my vehicles to them whenever I have a problem.”

    Kasie W. · Google review

Ready when you are

ASE-certified mechanics serving Durham, NC since 1950. Book online or call 919-286-1167 — Mon–Fri 8:00 AM – 5:30 PM.

What we do

Services at Neal’s Garage

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