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Maintenance

New Car & Warranty Maintenance in Durham, NC

You don’t have to go back to the dealer for routine maintenance on a new car. The law lets you choose who services it without affecting your warranty, and Neal’s Garage brings dealership-level expertise and equipment to every scheduled service. Warranty repairs and recalls still go to the dealer.

Tune-up and inspection bays at Neal’s Garage in Durham, NC
  • Warranty-safe scheduled maintenance
  • 30-60-90K services
  • Dealership-level equipment
  • Personal service

Your Trusted Partner for Under-Warranty Maintenance

At Neal’s Garage, our seasoned expertise means we’re fully equipped to handle your car’s under-warranty maintenance needs. Although we can’t perform warranty repairs or recalls—that’s a job for the dealer—current laws give you the freedom to choose us for all your routine maintenance tasks.

Why Choose Neal’s Garage for Your Warranty Maintenance?

  • Dealership-Level Expertise: Our team possesses the knowledge and skill to match any dealership service.
  • Familiarity with Your Vehicle: Just like the dealer, we understand your car inside out, ensuring tailored service.
  • State-of-the-Art Equipment: Our garage is fitted with the latest and sometimes even superior tools and technology for servicing your vehicle.
  • Personalized Service: As a smaller operation, we pride ourselves on building personal connections, getting to know both you and your vehicle for more customized care.
  • Efficiency and Convenience: Our services are often quicker and more user-friendly, saving you time and hassle.

Choosing Neal’s Garage means opting for a dedicated team that offers professional and swift service without compromising on quality or your warranty terms. Let us take care of your car with the personal touch you deserve.

Neal’s Garage front door, Est. 1950, open Monday to Friday 8 AM to 5:30 PM
Our front door — open Monday to Friday, 8 AM to 5:30 PM.

Keeping your warranty safe

Follow the schedule in your owner’s manual, use the specified fluids, and keep every invoice with the date and mileage. We do all three. More in do you have to service a new car at the dealer?

Starting our Lifetime Protection Plan while the car is new gets you the top coverage tier — up to $4,000 for cars enrolled at 0–36,000 miles. Pair it with a qualifying oil change.

We service most makes — see brands we service. Neal’s Garage is at 1907 West Markham Avenue, right off Ninth Street, open Monday to Friday from 8:00 AM to 5:30 PM. Call 919-286-1167 or schedule an appointment.

Frequently asked questions

Can Neal’s Garage service my new car without voiding the warranty?

Yes. The law lets you choose where routine maintenance is done without affecting your new-car warranty, so Neal’s Garage can handle my new car’s scheduled service. Warranty-covered repairs and recalls are still done by the dealer.

Can Neal’s Garage do warranty repairs or recalls?

No. Warranty repairs and recalls are performed by the dealer. Neal’s Garage handles your routine, scheduled maintenance.

Is the multi-point inspection really free?

Yes. Neal’s Garage includes a free multi-point inspection with every service visit. ASE-certified technicians check more than 25 critical components and systems so small problems are caught before they become costly repairs.

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Ready when you are

ASE-certified mechanics serving Durham, NC since 1950. Book online or call 919-286-1167 — Mon–Fri 8:00 AM – 5:30 PM.

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Services at Neal’s Garage

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