Mercedes-Benz models we work on
- Mercedes-Benz C-Class
- Mercedes-Benz E-Class
- Mercedes-Benz A-Class
- Mercedes-Benz GLA
- Mercedes-Benz GLC
- Mercedes-Benz GLE
Service A and Service B
Many Mercedes-Benz models alternate between two service levels, shown on the dash when they’re due. We follow that schedule and your owner’s manual, using oil and fluids that meet Mercedes-Benz specifications. See our oil change options.
Diagnostics
Modern Mercedes-Benz vehicles are full of electronics. We read faults with manufacturer-specific scan tools — the same kind dealerships use — and explain the cause in plain terms. See check engine light diagnosis.
Comfort systems
Climate control is a big part of the experience; if the air isn’t as cold as it used to be, read getting your A/C ready for summer.
More on choosing an independent shop on our Mercedes-Benz repair page.
Neal’s Garage is at 1907 West Markham Avenue in Durham, right off Ninth Street, open Monday to Friday from 8:00 AM to 5:30 PM. Call 919-286-1167 or schedule an appointment.
Common Mercedes-Benz services at Neal’s Garage
- Check engine light diagnosis — manufacturer-specific scan tools
- Oil changes — Good, Better and Best options, plus re-refined green oil
- Brake repair — free brake inspection; brake fluid every 30,000 miles
- Air conditioning repair before the summer heat
- Tire rotation, Road Force Balancing and wheel alignment
- NC state inspection and a free multi-point inspection every visit
Frequently asked questions
Can Neal’s Garage service my Mercedes-Benz while it’s under warranty?
Yes. The law lets you choose where routine maintenance is done without affecting your warranty, so we can handle your Mercedes-Benz’s scheduled service. Follow the owner’s manual schedule and keep your records; warranty repairs and recalls are still done by the dealer.
Where can I get my Mercedes-Benz serviced in Durham?
At Neal’s Garage, 1907 West Markham Avenue, Durham, NC 27705, right off Ninth Street near Duke University. We’re open Monday to Friday, 8:00 AM to 5:30 PM — call 919-286-1167 or book online.
